At Pro Bono Counseling, our priority is to provide the mental health support that suits you best. We do that by prioritizing making the right match.
That philosophy has led us to match over 30,000 individuals and families of all backgrounds throughout Maryland since 1991. We do it because we believe good mental health should be available for all.
We help individuals get connected to our network in three simple steps:
Call our office and we will schedule a phone interview with a Pro Bono Counseling staff member. Generally, phone interviews are scheduled within 1-3 business days of your initial call.
Participate in a confidential phone interview with a licensed professional. During the phone interview, we want to get to know you as an individual. Our questions are personal but not intrusive and often include the following:
- How would you like to be addressed?
- Would you share your pronouns?
- Why are you seeking help now?
- Are there any past experiences you’d like to share with us?
- What type of therapist would be most helpful?
The more we understand your background, the better chance we have of finding the right match for you.
Similarly, we consider preferences for a counselor’s cultural background, expertise, spoken languages, gender, therapy style, and other factors to find you the right fit.
Connect with a licensed counselor or other resources
If you are matched with one of our Pro Bono Counseling partners, you will be provided with the therapist’s contact information within two to four weeks so that you may set up your first appointment. This is an individualized process and during periods of high demand the wait time may be longer.
Our Counselors are able to meet with you for therapy in-person or over secure virtual platforms. During the COVID-19 emergency, telephone-based counseling has also become available. Wait times may vary but rest assured that we’re doing our best to connect you to quality mental health care as soon as we possibly can.
If your needs are outside the scope of our volunteers, we’ll connect you with other free or low-cost resources near you so that you can get connected to care.
At the end of the day, we want to make sure we find the right type of care to support you in what you’re experiencing.
Ready to get connected? Start here.