When you call Pro Bono Counseling, you will be scheduled to have a confidential phone interview with a member of the clinical staff. (If we are experiencing periods of high call volume, there may be a longer wait time for a phone interview.) During that interview we will discuss your concerns and interest in seeking therapy.
Pro Bono Counseling considers each request for therapy unique and personalizes our services to your needs. We understand the importance of connecting you to a therapist that is a good match for you. In the matching process we take into consideration your preferences for a counselor’s cultural background/expertise, gender, and therapy style, among other factors.
Once the match is made, you will be provided with the contact information of your therapist, and you may set up your first appointment.